Seminar: Getting the Most from Key Staff Members Using the DISC Assessment

“No bank can produce outstanding service unless its managers visibly and consistently engage each employee to focus her/his energy, talents and skills on achieving bank goals. A bank manager’s ability to communicate well (or not-so-well) affects sales and profitability.”

Adapted from Industrial and Labor Relations Review, January 2004

July 11, 2009

DiSC® was developed to help busy leaders like you assess and understand each employee’s unique needs and motivations.

This seminar will give you the ability to:

• Understand the four DiSC® Styles of behavior
• Discover your own DiSC® Style
• Recognize the styles of others
• Understand what motivates and de-motivates each style
• Adapt your style to get employees aligned and engaged
• Apply a step-by-step method to prepare to coach a real staff member when you return to work
• Utilize the skills, talents, and energies of each individual on your team to their fullest extent

Pre-Work:

Participants will complete the DiSC® Assessment on the internet before class.