Lebanese American University

Site Help /

Using this website

The following information refers to pages found under www.lau.edu.lb. If this page doesn’t offer the help you need, please send an inquiry.

I can’t find what I’m looking for.

If you think something that should be available on this website is missing, please let us know. Remember to use LAU’s Google search first as it may help you dig out information from various LAU sites (other than www.lau.edu.lb).

I’m getting an error.

If you are getting a “404 – not found” error due to broken links on our site, please report it through this feedback form.

If you are getting a server error when submitting an online form, you may email webmaster@lau.edu.lb. Sometimes errors happen because a page is being updated when you access it; make sure you wait a little bit and try again before reporting an error.

How do I log in to Webmail?

If you are a new student, here is some help on how to get started using LAU’s webmail. For any other webmail-related solutions, please go to the I.T. help desk on your campus or call extension 1000. Help desk locations: Faculty Apartments Building, Ground Floor, Beirut Campus; and Tohme-Rizk Building, Room 304, Byblos Campus. If you forgot your password you will have to present your LAU ID card to get the password reset.

How do I access pages that are restricted to the intranet?

To access internal pages, you need to be connected to the LAU network, either by plugging your computer to an access point on campus; by logging on to the wireless network; by using LAU's dial-up service; or by means of a VPN. Read more about these IT services.

Is an RSS feed available?

LAU provides two main feeds in RSS 2.0 format: one containing announcements and one listing the last 15 updates to the official website. For information about RSS and LAU’s own feeds please visit “About RSS.”

Is this site restricted to certain browsers?

No. We try to make this website’s contents accessible on all browsers and devices. The visual layout, however, will vary depending on the age and platform of your browser.

What browsers are recommended?

The following browsers are recommended because they are relatively secure and reliable in their display of standards-based websites.

Most people use Internet Explorer because it comes pre-installed on their computers, however:

There are many other browsers out there but this is a short list just for your reference.

For PDAs and mobile devices other than Opera, it is recommended to switch off stylesheets (a.k.a. CSS) if possible, because most PDA browsers will incorrectly apply computer “screen” settings when in fact they should apply “handheld” device settings.

I’m using Internet Explorer 6 and the layout seems dysfunctional.

This browser has certain defects that may cause, for example, elements to “jump” when you place the mouse over them, or background images to disappear when you scroll the page. We work around these browser bugs when they compromise the delivery of information, but these issues should be fixed by the manufacturer, not the website makers. The same applies to bugs in other browsers.

Are there any accessibility features on this website?

We try to keep the contents as organized and simple as possible to aid navigation and comprehension. Accesskeys are used for links to the homepage (0) and main section pages (1). Tables are only used for tabular data.

We welcome feedback from users with special needs. Please use the feedback form, email your comments to krodriguez@lau.edu.lb, or, call the Marketing and Communications Department at 01-786456, extension 1465.

Why do pages look different when printed?

The standards-based pages on this site have a built-in printer-friendly format that is designed to make relevant information fit in standard Letter or A4 page sizes. Peripheral elements, such as navigation links, are often not included in the printer-friendly format. This doesn’t work with old browsers, unfortunately.

What does the date at the bottom of the page indicate?

It’s the date of the last significant modification to a page’s contents.

What are web standards?

Simply put, they are guidelines on how browsers should render elements on a page. When a page is coded to standards, any given visual browser should display it accurately, and there’s no need to filter out specific browsers or to restrict access to users of a certain brand. Standards-based pages are forward-compatible, meaning they’ll adapt easily to new technologies.

The standards also provide options for different media (print, audio, handheld devices, TV) as well as other features to make content equally accessible to people with disabilities.

These technical specifications are publicly issued and developed by the World Wide Web Consortium.



2006/1/23
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