New email system for alumni and former students
We’re moving all the email accounts of alumni and former students to www.outlook.com. You’ll need to switch your own account as indicated below.
The old email accounts are no longer accessible, but incoming messages will be forwarded to your new account. Make sure to switch in order to regain access to your email.
Switch your account
- Log in to https://iam.lau.edu.lb/firstlogon with your current email username and password.
- Change your password to a new one. Make it complex: Use 8–16 characters, and include at least 1 letter, 1 number and 1 special character. For example: mynewpwd1234#.
- Fill in three questions and answers of your choice. Remember these answers in order to reset your password by yourself, if you need so in the future.
- Agree to the terms and conditions.
- Go to www.outlook.com and log on with your entire new email address as username (username@lau.edu) and your new password.
See screenshots for all the steps (PDF)
If necessary, import your old email to the new system.
Import your old email
- Log in at www.outlook.com.
- On the top middle toolbar, press the “LAU” tab, then select “Import your LAU Emails”.

- Type your old email address (the one that ends in .lb) and your password. (Your password for the old account is the same as the new one).

Set up your LAU email on a mobile device
iPhone/iPod/iPad Live Settings
- Settings > Mail, Contacts, Calendars
- Add Account: Microsoft Exchange
- Email: username@lau.edu
- Domain: leave blank
- Username: username@lau.edu
- Password: your password — then Server will pop up
- Description: Enter the name you wish for this to be listed as
- Next
- Server: pod51013.outlook.com (this should be there automatically; if not, insert it)
- Next
- Mail, Calendar, Contacts can be turned on or off on this screen
- Save
Blackberry Live Settings
- In Email Settings: Choose 'Other' for account type if prompted (Windows Live does not work)
- Email address: username@lau.edu
- Password: your password
Nokia Live Settings (Mail for Exchange 3.0.x and above)
- Start email setup > New Mailbox
- Mail for Exchange
- Email address: username@lau.edu
- Password: your password
- Domain: leave blank
- Username: username@lau.edu
- Server: pod51013.outlook.com
Android phone Live Settings (OS 2.x and above)
- Open the application drawer and tap the Email application.
- Add Account.
- Email address: username@lau.edu
- Password: your password
- Select Manual Setup
- Select Microsoft Exchange
- Domain User name: username@lau.edu (remove and replace the default entry)
- Domain: leave blank
- Server: pod51013.outlook.com
- Check “Use secure Connection (SSL)”
- Check “Accept all SSL Certificates”
- After accepting the default Remote security administrator settings.
- Give this account a Name.
- You may receive a notification titled: ”Update security settings”, open it and click on activate.
More info
What will I get?
- A lot of online storage: 10 GB for email and 25 GB for your own files.
- Learn about campus activities as soon as they’re announced.
- Receive official notifications and announcements from the university.
- It’s yours to keep, free of charge, for life.
Will my LAU email address change?
Yes: The .lb part will be removed. Your address will end in @lau.edu
What if I need help?
- If you have any technical questions/issues during the transition, contact the LAU IT help desk on 01-786456, extension 1000.
- For password and identity issues (alumni only), contact the Alumni Relations Office on 01-786456, extension 1341.
What happens if I don’t switch?
If you don’t switch (or if you disagree with the terms and conditions) you will not have an LAU email account.
