New email system for students
What happens if I don’t switch by the deadline?
You will not have an LAU email account. As a result:
- You will lose access to LAU’s wireless internet connection.
- You will lose external access to these services (you won’t be able to log in from home and other locations):
- BLUE course evaluation system
- Blackboard
- Zportal
- Library databases
- Financial aid system
- You will no longer be listed in the LAU Directory.
- You will not receive email notifications directly from the university.
This is also the case for those who disagree with the terms and conditions of the new system.
Switch your account
- Log in to https://iam.lau.edu.lb/firstlogon with your current email username and password.
- Change your password to a new one. Make it complex: Use 8–16 characters, and include at least 1 letter, 1 number and 1 special character. For example: mynewpwd1234#.
- Fill in three questions and answers of your choice. Remember these answers in order to reset your password by yourself, if you need so in the future.
- Agree to the terms and conditions.
- Go to www.outlook.com and log on with your entire new email address as username (username@lau.edu) and your new password.
See screenshots for all the steps (PDF)
If necessary, import your old email to the new system.
Import your old email
- Log in at www.outlook.com.
- On the top middle toolbar, press the “LAU” tab, then select “Import your LAU Emails”.
- Type your old email address (the one that ends in .lb) and your password. (Your password for the old account is the same as the new one).
Set up your LAU email on a mobile device
iPhone/iPod/iPad Live Settings
- Settings > Mail, Contacts, Calendars
- Add Account: Microsoft Exchange
- Email: username@lau.edu
- Domain: leave blank
- Username: username@lau.edu
- Password: your password — then Server will pop up
- Description: Enter the name you wish for this to be listed as
- Next
- Server: pod51013.outlook.com (this should be there automatically; if not, insert it)
- Next
- Mail, Calendar, Contacts can be turned on or off on this screen
- Save
Blackberry Live Settings
- In Email Settings: Choose 'Other' for account type if prompted (Windows Live does not work)
- Email address: username@lau.edu
- Password: your password
Nokia Live Settings (Mail for Exchange 3.0.x and above)
- Start email setup > New Mailbox
- Mail for Exchange
- Email address: username@lau.edu
- Password: your password
- Domain: leave blank
- Username: username@lau.edu
- Server: pod51013.outlook.com
Android phone Live Settings (OS 2.x and above)
- Open the application drawer and tap the Email application.
- Add Account.
- Email address: username@lau.edu
- Password: your password
- Select Manual Setup
- Select Microsoft Exchange
- Domain User name: username@lau.edu (remove and replace the default entry)
- Domain: leave blank
- Server: pod51013.outlook.com
- Check “Use secure Connection (SSL)”
- Check “Accept all SSL Certificates”
- After accepting the default Remote security administrator settings.
- Give this account a Name.
- You may receive a notification titled: ”Update security settings”, open it and click on activate.
More info:
What will I get?
- A lot of online storage: 10 GB for email and 25 GB for your own files.
- Keep course-related email, share files and collaborate online with your professors and fellow students.
- Learn about campus activities as soon as they’re announced.
- Receive official notifications and announcements from the university.
- It’s yours to keep, free of charge, for life.
Will my LAU email address change?
Yes: The .lb part will be removed. Your address will end in @lau.edu
What if I need help?
- If you forgot your password, you can always pass by the IT help desk on your campus with your ID or passport.
Beirut: Faculty Apartments Bldg.
Byblos: Dorms A Ground Floor. - If you have any questions about the new system, call IT on extension 1000 or email helpdesk@lau.edu.lb.