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LAU to unveil new visual identity

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MarCom Director Peggy Hanna (1st from right) presents the LAU branding initiative at a meeting with the School of Arts and Sciences council on the Beirut campus.

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LAU faculty and staff participate in a focus group for the branding initiative.

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LAU officials discuss the initiative during a branding presentation for the President's Cabinet.

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Ahmad Gharbieh, Mind the Gap associate creative director, conducts a presentation for the branding committee.

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MarCom research consultant Sawsan Bistanji (2nd from left) moderating the session during a Beirut students focus group.

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LAU students were asked to participate in a branding survey as part of the initiative.

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The Mind the Gap team that worked closely with MarCom on the LAU branding initiative. From left (back): Ahmad Gharbieh, associate creative director; Tania Arwachan, senior graphic designer; and Karl Bassil, creative director and managing partner. Front: May Arida, account manager, and Zeina Kammoun, graphic designer.

Click on any photo above to view all seven images

October 7, 2009—

Come January, LAU will be the first university in the region to have undertaken and implemented a branding initiative with the goal of enhancing the university’s perception, feel and identity while capturing its mission and aspirations with the help of new and revamped visual components.

The branding effort was led by LAU’s Marketing and Communications Department in partnership with Mind the Gap, a leading branding agency based in Beirut. It was successfully completed and approved by LAU’s Board of Trustees in September after 18 months of thorough assessment, research, consultation and testing with the support of the university’s upper management, and a branding task force appointed by the President’s Cabinet.

“The process to brand LAU was long, rigorous and painstakingly thorough. We considered feedback from a diverse group of constituents who offered varying perspectives,” says Richard Rumsey, LAU’s vice president for University Advancement.

“In the end, I think we succeeded at developing an image that represents the university’s unique and innovative character,” he adds.

Following its establishment in late 2007, MarCom took charge of the branding initiative after the university’s upper management directed the department to tailor an image that reflects LAU’s heritage as well as its forward-looking programs and unique opportunities.

Once unveiled, the new seal, tagline, logos, slogans and graphics will be featured on LAU publications, the website, forms, and an assortment of other products and memorabilia the university designs to help promote visual consistency.

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The different logos of the university as it evolved from the American Junior College for Women to Beirut College for Women, then Beirut University College and eventually Lebanese American University. The new visual identity will unveil a revamped version of the last logo which is still in use.

“Branding is not only about logos, seals, colors and look. It’s also about our identity, how to bridge the gap between how people currently perceive us and how we deserve to be perceived in the minds of our stakeholders,” says Peggy Hanna, MarCom director. “We want to showcase to the outside world the points of excellence of LAU.

While LAU is the first higher education institution in the region to undergo branding, similar initiatives have been taken by the private sector with the help of branding agencies allowing businesses and organizations to re-establish and market themselves worldwide.

Mind the Gap collaborated intimately on the project with MarCom and a special steering committee made up of LAU faculty, staff and alumni to combine the agency’s marketing and branding expertise with the committee’s solid understanding of LAU’s history and culture.

“We have very high hopes for the branding initiative to be able to shed light on the strengths and improve the perception of the university,” says Karl Bassil, creative director of Mind the Gap. “The process was very much an inside-out one where … everything was based on the university’s core values and the work in progress was being carefully assessed and validated at all times.”

“We embarked on this branding project with enthusiasm, thoroughly explored LAU and hope to have discovered its true essence,” Bassil adds.

Before developing a new brand portfolio, MarCom gathered data about the impressions and perceptions of LAU from nearly 700 stakeholders including current students, alumni, staff, faculty, prospective students and their parents through focus groups and surveys.

After collecting the information, the branding team considered the thousands of suggestions offered by the stakeholders to design and create potential taglines, logos, graphics, brand promises, and other elements of the brand portfolio to test with them.

The main challenge of the initiative, the branding team members agree, was trying to fully cater to the hundreds of stakeholders with varying, and sometimes contradicting, interests and opinions.

“The multiplicity of the stakeholders and decision makers involved in this initiative and their incredible diversity was a major complexity that had to be tackled very carefully,” says Nayla Moujaes, MarCom account manager in charge of the initiative. “But I am sure that once implemented, the result will be extremely rewarding.”


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