IT Helpdesk Assistant (Part-time position)
This position is no longer open.
The IT Department - Beirut Campus is currently looking for a Helpdesk Assistant (part-time position).
Job Description:
The IT Helpdesk Assistant provides technical assistance to users by answering the Help Desk phone calls and emails in a professional and courteous manner. The duties include:
- Assisting Faculty and Staff working on both Windows and Macintosh platforms; this includes Email, Microsoft Office suite and other general University applications (Oracle, Banner and Online Applications)
- Assisting Faculty and Staff with general Network, Telecom and Hardware problems
- Assisting students with Webmail, Portal, Banner and wireless connection issues
- Logging all calls in the helpdesk system
- Updating the hardware and software inventory
- Performing other duties pertinent to this job as assigned
Qualifications:
- BA/BS from a renowned university
CVs should be emailed to vacancy5@lau.edu.lb, specifying the job title in the subject line. Please provide the exact month and year while listing your professional experience.
Closing date for applications is Tuesday May 8, 2016.
No applications will be accepted after this date, and only shortlisted candidates will be notified.
The Lebanese American University is committed to a policy of equal opportunity