Arts & Sciences Computer Center Administrator - Beirut

Role Summary

The Arts & Sciences Computer Center Administrator is responsible for administering the daily activities of all computer labs within the School of Arts & Sciences Computer Center, ensuring the efficient operation and maintenance of all its servers and workstations.

Main Duties & Responsibilities

• Administers the day-to-day operations of all computer center labs
• Installs and configures lab computers and server software; maintains OS (Unix, Windows & Mac) by continuously installing necessary patches and software updates
• Performs regular maintenance and updates on computer lab equipment
• Administers, verifies and backs-up data
• Diagnoses, repairs and possibly replaces defective hardware on academic lab machines
• Provides support to faculty and students. Installs, manages, and administers software packages as required
• Creates and updates system permissions, user accounts and mailing lists
• Troubleshoots networks, systems and applications to identify and correct malfunctions and other operational problems
• Assists the manager with purchase orders; follows up on delivery ensuring timely arrival
• Validates the functionality of newly-purchased equipment
• Ensures that all safety and security protocols are followed to protect data integrity
• Provides guidance and training to users on proper lab procedures and equipment usage
• Assists in developing and updating user manuals and guides as needed
• Supports the implementation of Center policies and procedures as directed by the Computer Center Manager
• Maintains the computer labs as a safe study space by intervening/reporting harassments and/or safety hazards of any kind according to established protocols
• Updates equipment inventory for tracking purposes and maintains documentation of all projects
• Generates administrative reports as requested
• Acts as backup for computer center staff on both the Byblos and Beirut campuses when needed
• Performs other duties pertinent to this job as assigned

Minimum Required Qualifications

• Bachelor’s degree in Computer Science, IT, Computer Engineering or a related field.
• Minimum 3 years of related work experience, preferably in an academic environment
• Experience with active directories; programming and scripting experience
• Experience working with Linux, Windows, and Mac
• Extensive experience working with windows clients and server’s configuration
• Excellent knowledge of computer hardware, software, servers and HPCs
• Knowledge in Python/Linux/Citrix/Windows Server/MySQL
• Strong communication and interpersonal skills
• Proficiency in English
• Strong problem-solving skills
• Ability to work within a diversified team and foster a spirit of cooperation and integrity

Work Schedule

The standard work schedule for this position is Monday through Friday 8:00 AM to 4:30 PM except when the Computer Centers are being used on weekends or holidays, with possible/ occasional attendance after hours to ensure adequate coverage during exam periods and/or to perform upgrades and maintenance and/or to provide backup during staff absences within the unit on both campuses.

Interested candidates should email their CVs with a letter of interest outlining the applicant’s relevant experience to vacancy5@lau.edu.lb, specifying the job title in the subject line. 

CVs should include the exact month and year while listing the candidate’s professional experience and educational background.

Closing date for accepting applications is Friday, March 21, 2025.

No applications will be accepted after this date, and only shortlisted candidates will be notified.

The Lebanese American University is an Equal Opportunity Employer.