Graduation & Records Officer - Byblos

Role Summary

The Graduation & Records Officer is mainly responsible for meeting with students to facilitate their graduation process, conducting degree audits and channeling student petitions. S/He also assists in the preparation of graduation lists and commencement exercises.

Main Duties & Responsibilities

• Receives graduation applications and maintains precise records on Excel
• Receives, processes petitions, and prepares necessary documentation related to the graduation unit
• Prepares and organizes files for graduating students
• Responds to student queries related to petitions, graduation applications and overload requests
• Follows up with students by phone/email to secure missing documents, petitions, etc. required for graduation
• Maintains and updates relevant Excel sheets
• Assists in the preparation of forms requested by students
• Provides support with the commencement booklet
• Produces and maintains the commencement marching lists
• Participates in the preparation and execution of the yearly rehearsals and commencement exercises
• Assists in the verification of printed diplomas
• Prepares and reports on data as requested
• Reports periodically on the status and progress of work to the direct supervisor
• Stays up-to-date with industry trends, best practices, and emerging technologies relevant to the role
• Acts as backup support for office staff as needed to ensure continuity of operations
• Performs other duties pertinent to this job as assigned

Minimum Required Qualifications

• Bachelor degree
• Minimum 2 years of work experience within an academic setting; experience in customer service is a plus
• Advanced knowledge in Microsoft Office (especially Excel); knowledge of Banner is a plus
• Strong communication skills in oral and written English
• Strong attention to detail and accurate execution of tasks
• Good planning and organization skills
• Team-work orientation
• Adaptability to change
• Ability to multi-task and possess the patience to provide excellent customer service to students

Interested candidates should email their CVs with a letter of interest outlining the applicant’s relevant experience to vacancy4@lau.edu.lb, specifying the job title in the subject line. 

CVs should include the exact month and year while listing the candidate’s professional experience and educational background.

Closing date for accepting applications is Wednesday, May 07, 2025.

No applications will be accepted after this date, and only shortlisted candidates will be notified.

The Lebanese American University is an Equal Opportunity Employer.