OPE Coordinator

Role Summary

Under the Director’s supervision, the OPE Coordinator manages day-to-day office operations and supports policy and procedure development, training, outreach, evaluation and risk assessment data and pilot initiatives. The coordinator receives and channels complaints, supports complainants, maintains confidential case records, and assists with investigations as requested.

Main Duties & Responsibilities

• Handles the day-to-day office operations
• Helps establish, implement and update OPE procedures and protocols
• Assists in drafting and reviewing policies related to ethics and professionalism, ensuring compliance with university standards and legal requirements
• Assists in planning, developing, and delivering customized seminars and workshops programs and materials on ethics and professionalism across both campuses
• Coordinates with relevant University stakeholders and the Center for Innovative Learning to develop and deliver online OPE trainings
• Collects and analyzes training evaluation and risk assessment data, assesses effectiveness, and recommends improvements
• Works with the Department of Strategic Communications to maintain and update the OPE webpage and raise awareness of the Office
• Helps design and execute new pilot projects and initiatives to strengthen ethics and professionalism practices across the University
• Receives, assesses, and channels complaints in accordance with approved processes
• Provides support and guidance to individuals filing complaints, and retains accurate records of all cases
• Maintains confidentiality throughout the complaint process
• Participates in complaint investigations with appropriate offices/units when requested, as per established processes
• Prepares quarterly, annual, and ad-hoc reports on OPE activities and complaint data, and makes evidence-based recommendations for improvement
• Performs other duties pertinent to this job as assigned by the direct supervisor

Minimum Required Qualifications

• Bachelor’s degree in Business, Management, Education, Law or a related field
• Minimum 3 years of related work experience preferably in an academic or non-profit setting, out of which at least 1 is in ethics and/or compliance. For optimal fit and motivation within the role, ideal candidates will typically possess between 3–8 years of experience within this context
• Strong understanding of ethical principles and professional conduct standards in a university setting
• Excellent listening and interpersonal skills
• Excellent communication skills in English & Arabic, both written and verbal
• Strong MS Office skills
• Pro-activeness, good planning and problem-solving ability
• Ability to handle sensitive information with discretion and maintain confidentiality
• Demonstrated accuracy with attention to detail
• Ability to work independently and collaboratively with diverse groups

Work Conditions

The standard work schedule for this position is Monday through Friday, with possible/ occasional attendance after hours and/or during weekends/holidays to ensure business continuity.

Interested candidates should email their CVs with a letter of interest outlining the applicant’s relevant experience to vacancy4@lau.edu.lb, specifying the job title in the subject line. 

CVs should include the exact month and year while listing the candidate’s professional experience and educational background.

Closing date for accepting applications is Tuesday, November 24, 2026.

No applications will be accepted after this date, and only shortlisted candidates will be notified.

Candidates must have attained the age of majority and satisfy all legal requirements to lawfully reside and work in Lebanon, in accordance with the applicable laws and regulations of the Republic of Lebanon.

The Lebanese American University is an Equal Opportunity Employer.