Procurement Coordinator, Supplier Relations

Role Summary

The coordinator is mainly responsible for developing and maintaining a high-performing supplier base that consistently delivers quality, value, and compliance. S/he will identify and evaluate suppliers, manage partnerships, track performance, and ensure that vendor relationships align with institutional standards and objectives.

Main Duties & Responsibilities

• Maintains effective communication and strong working relationships with a large portfolio of suppliers
• Conducts supplier performance evaluations in coordination with the end user, buyer, and technical unit; communicates performance feedback regarding quality and delivery; places underperforming suppliers on probation when necessary, and discusses improvement measures with suppliers
• Periodically coordinates compliance for active suppliers by securing updated official documentation, conducting the required compliance review, and keeping a record of compliance results
• Solicits suppliers’ feedback on the University’s performance as a buyer
• Explores the market to identify and source new potential suppliers
• Receives and reviews applications from prospective suppliers, obtaining product and brand lists, official documents, and banking information
• Receives and responds to calls, emails, and meeting requests from prospective suppliers
• Maintains and updates the supplier database and category tracking list, linking suppliers to relevant categories and brands
• Coordinates with the Business Office regarding payment readiness, informs suppliers accordingly, and responds to supplier inquiries about payment status and bank transfers
• Secures suppliers’ official records and banking details, uploads and maintains accurate supplier information in the University’s ERP system, creates and updates supplier profiles, performs related data entry (including evaluations and bank details), and follows up with the concerned offices for activation of newly created suppliers
• Re-activates supplier records and removes flags in the supplier list after the specified review period, when satisfactory corrective measures have been demonstrated
• Prepares documentation to justify and process the designation of specific suppliers as sole suppliers, compiles the periodic sole supplier list, and secures required approvals
• Deactivates supplier records in the ERP system and flags them in the Product-Supplier matrix in cases of repeated poor performance or negative feedback from the requesting office, buyer, or concerned technical unit
• Reviews and analyzes supplier participation in bids, including identifying reasons for non-participation and tracking participation trends
• Responds to suppliers’ inquiries related to purchase orders, and confirms payment terms and invoicing requirements following PO issuance
• Provides ongoing support to Procurement Office staff in all supplier-related matters
• Performs other duties as assigned by the direct supervisor

Minimum Required Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field
• Minimum 3 years of experience in procurement or supply chain, out of which 2 years are in roles focused on supplier evaluation and relationship management
• Procurement or Supply Chain certification (CIPS, CPSM, or equivalent) is a plus
• Familiarity with ERP procurement systems (e.g., Oracle, SAP) and supplier databases
• Proficiency in MS Office (Excel, Word, PowerPoint…)
• Effective verbal and written communication skills in English and Arabic
• Ability to manage vendor relationships with professionalism, fairness, and attention to institutional values
• Excellent organizational and interpersonal abilities
• Dedicated to delivering exceptional customer service
• Strong people skills with a collaborative approach
• Strong work ethic

Working Schedule

The standard work schedule for this position is Monday through Friday, 8:00 AM to 4:30 PM, with possible/ occasional attendance after hours and/or during weekends/holidays to ensure business continuity.

Interested candidates should email their CVs with a letter of interest outlining the applicant’s relevant experience to vacancy9@lau.edu.lb, specifying the job title in the subject line. 

CVs should include the exact month and year while listing the candidate’s professional experience and educational background.

Closing date for accepting applications is Wednesday, April 01, 2026.

No applications will be accepted after this date, and only shortlisted candidates will be notified.

The Lebanese American University is an Equal Opportunity Employer.