Program Operations & Sales Coordinator

Role Summary

The Program Operations & Sales Coordinator is primarily responsible for promoting and selling educational programs aimed at professionals and lifelong learners, and for achieving set enrollment and revenue targets. The role also entails implementing these programs while handling all related marketing, pre-sales, scheduling, budgeting, and operational coordination.

Main Duties & Responsibilities

• Actively promotes and sells ACE programs to prospective participants, maintains a sales pipeline, and works toward meeting defined sales and enrollment targets
• Drives enrollment and revenue growth by developing and implementing sales objectives to meet ACE’s annual and long-range strategic goals to reach targeted number of participants
• Implements the ACE sales and marketing strategies by targeting relevant audiences
• Collaborates with the marketing team/Social Media Coordinator to develop promotional materials and strategies to attract participants
• Handles all aspects of program delivery, including scheduling, banner registration, student payments, budgeting and logistics
• Participates with relevant teams in planning and scheduling yearly courses
• Coordinates with instructors, facilitators, and guest speakers to ensure program delivery meets high-quality standards
• Provides support to students, responding to inquiries, and addressing their needs. Serves as liaison between students and instructors
• Ensures programs are executed within approved program budgets
• Collects and analyzes program data, assesses effectiveness, recommends improvements based on instructor and student/customer feedback and data-driven insights
• Prepares regular reports for program performance evaluation
• Ensures program compliance with university policies and rules
• Maintains accurate records of program-related documentation
• Performs other duties pertinent to this job as assigned by the direct supervisor

Minimum Required Qualifications

• Bachelor’s degree in Business, Marketing, Advertising, or a related field
• Minimum 5 years of professional work experience with at least 3 years in sales, marketing or business development (preferably in continuing education, training, or similar professional services)
• Certification in Social Media Branding, Strategy or Sales Techniques is a plus
• Excellent listening and interpersonal skills
• Excellent communication and written skills in Arabic and English
• Pro-activeness, good planning and problem-solving ability
• Service excellence and customer focus
• Demonstrated accuracy with attention to details

Work Schedule

The standard work schedule for this position is Monday through Friday 8:00 AM to 4:30 PM, with possible/ occasional attendance after hours and/or during weekends/holidays to ensure business continuity, attend ACE events and activities, and provide backup during staff absences.

Interested candidates should email their CVs with a letter of interest outlining the applicant’s relevant experience to vacancy6@lau.edu.lb, specifying the job title in the subject line. 

CVs should include the exact month and year while listing the candidate’s professional experience and educational background.

Closing date for accepting applications is Wednesday, February 11, 2026.

No applications will be accepted after this date, and only shortlisted candidates will be notified.

The Lebanese American University is an Equal Opportunity Employer.