Quality Assurance Manager - Byblos

Role Summary

The Quality Assurance Manager is mainly responsible for overseeing, ensuring the quality, compliance, and integrity of all clinical and bioanalytical studies conducted at PMRC in accordance with established Standard Operating Procedures (SOPs), applicable regulatory requirements and current industry standards and best practices.

Main Duties & Responsibilities

• Develops, implements and maintains quality assurance policies, procedures and systems to support the conduct of bioequivalence studies
• Ensures that bioequivalence studies are conducted in compliance with applicable quality standards, regulatory requirements, and approved study protocols
• Reviews study data, audit trails and final study reports to ensure accuracy, completeness, consistency and data integrity
• Ensures adherence to the latest approved versions of SOPs, regulatory guidance and applicable industry standards
• Identifies, investigates, documents, and oversees the resolution of quality issues, deviations, and non-compliance incidents related to bioequivalence studies
• Collaborates with relevant departments to promote a culture of quality and ensure the achievement of the center’s quality objectives
• Represents PMRC in meetings and discussions with regulatory authorities, external auditors, and other relevant stakeholders on quality matters. Develops, implements and maintains quality assurance training programs to ensure staff awareness of applicable quality requirements and procedures
• Monitors, assesses and continuously improves the effectiveness of quality assurance systems and activities related to bioequivalence studies
• Stays up to date on the latest quality assurance practices and standards for bioequivalence studies
• Reviews and evaluates QA reports prepared by QA staff, ensuring the adequacy of findings, recommendations, and follow-up actions
• Sets clear goals, expectations, and priorities for the team and tracks progress. Monitors individual and team performance regularly. Provides the needed support, guidance and direction to the team members
• Provides on-the-job training and coaching for team members to enhance their skills and effectiveness
• Fosters a collaborative and inclusive team culture that prioritizes staff success
• Performs other duties pertinent to this job as assigned by the direct supervisor

Minimum Required Qualifications

• Master’s degree in a relevant field, such as Pharmaceutical Science, Pharmacy, or a related field
• Minimum 8 years of experience in quality assurance in clinical research or a pharmaceutical field, out of which, 2 years of experience in a supervisory role
• Hands-on experience preparing for and hosting regulatory inspections (FDA, EMA, or local NRA) at a bioanalytical lab/clinical site, plus practical GLP/GCP auditing skill
• Strong understanding of quality assurance principles and practices for bioequivalence studies
• Excellent problem-solving and analytical skills
• Effective verbal and written communication skills in English and Arabic
• Proficiency in MS Office (Excel, Word, PowerPoint…)
• Ability to work independently and as part of a team
• Excellent interpersonal skills
• Knowledge of leadership development principles, strategies, and best practices
• Flexibility and adaptability to work in a dynamic and fast-paced environment
• Demonstrated managerial abilities and a passion for empowering others

Work Schedule

The standard work schedule for this position is Monday through Friday.  Due to the nature of operations and ongoing studies, flexibility is required, including occasional work outside regular hours, on weekends, or on holidays, as necessary to support study activities and maintain business operations.

Interested candidates should email their CVs with a letter of interest outlining the applicant’s relevant experience to vacancy9@lau.edu.lb, specifying the job title in the subject line. 

CVs should include the exact month and year while listing the candidate’s professional experience and educational background.

Closing date for accepting applications is Friday, November 27, 2026.

No applications will be accepted after this date, and only shortlisted candidates will be notified.

Candidates must have attained the age of majority and satisfy all legal requirements to lawfully reside and work in Lebanon, in accordance with the applicable laws and regulations of the Republic of Lebanon.

The Lebanese American University is an Equal Opportunity Employer.