Program Coordinator, ACE - Byblos

Role Summary

The Program Coordinator is mainly responsible for implementing various educational programs aimed at professionals and lifelong learners as well as handle all the programs’ marketing, pre-sales, scheduling and budgeting.

Main Duties & Responsibilities

• Handles all aspects of program delivery, including scheduling, banner registration, student payments, budgeting and logistics
• Participates, with relevant teams, in planning and scheduling yearly courses
• Implements the ACE sales & marketing strategies by targeting relevant audiences
• Develops objectives to meet ACE’s annual and long-range strategic goals to reach targeted number of participants
• Collaborates with the marketing team/ Social Media Coordinator to develop promotional materials and strategies to attract participants
• Coordinates with instructors, facilitators, and guest speakers to ensure program delivery meets high-quality standards
• Provides support to students, responding to inquiries, and addressing their needs. Serves as liaison between students and instructors
• Ensures programs are executed within approved program budgets
• Collects and analyzes program data, assesses effectiveness, recommends improvements based on instructor and student/customer feedback and data-driven insights
• Prepares regular reports for program performance evaluation
• Ensures program compliance with university policies and rules
• Maintains accurate records of program-related documentation
• Performs other duties pertinent to this job as assigned

Minimum Required Qualifications

• Bachelor’s Degree in Business, Management, Marketing, Advertising, Education or any related field
• Minimum of 5 years of work experience, preferably in an administrative coordination capacity, out of which 2 are in the education or sales sector
• Certification in Social Media Branding, Strategy or Sales Techniques is a plus
• Excellent listening and interpersonal skills
• Excellent communication and written skills in Arabic and English
• Pro-activeness, good planning and problem-solving ability
• Service excellence and customer focus
• Demonstrated accuracy with attention to details

Interested candidates should email their CVs with a letter of interest outlining the applicant’s relevant experience to vacancy3@lau.edu.lb, specifying the job title in the subject line.

CVs should include the exact month and year while listing the candidate’s professional experience and educational background.

Closing date for accepting applications is Wednesday, May 08, 2024.

No applications will be accepted after this date, and only shortlisted candidates will be notified.

The Lebanese American University is an Equal Opportunity Employer.